Conditions for Use

Conditions for Use

Last updated: 8 September 2025

Welcome to The Cowboys Shop. By accessing or using our website, products and services, you agree to be bound by these Conditions for Use and all applicable policies referenced here. If you do not agree, please do not use the site.

1. Who we are

“The Cowboys Shop” (“we”, “us”, “our”) operates this website and supplies the products available here. For any questions, you can contact us at contact@the-cowboys-shop.com.

2. Scope

These Conditions for Use govern your use of the site and any orders you place. Additional terms may apply to specific features (e.g., promotions, gift cards) and are incorporated by reference. In case of conflict, specific terms prevail for their subject matter.

3. Eligibility & account

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase.
  • When creating an account, you must provide accurate, current information and keep it up to date.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. Product information

  • We aim to display colours, materials and dimensions as accurately as possible; minor variations may occur due to screen settings or manufacturing tolerances.
  • Measurements are provided for guidance; please refer to the size charts on each product page where available.
  • We reserve the right to correct errors, inaccuracies or omissions and to change or update information at any time without prior notice.

5. Pricing, currency & taxes

  • Prices are shown in British Pounds (GBP) unless stated otherwise.
  • Taxes (including VAT, where applicable) and shipping rates are displayed at checkout based on your delivery address.
  • We may change prices at any time; such changes do not affect orders already accepted.

6. Orders & acceptance

  • Placing an order is an offer to buy; we will confirm acceptance by email when the order is dispatched.
  • We may refuse or cancel an order for reasons including suspected fraud, stock unavailability, pricing error, or violations of these Conditions.
  • If we cancel an order after payment, we will refund you in full to your original payment method.

7. Shipping & delivery

  • Estimated delivery times are provided at checkout. They are estimates only and are not guaranteed.
  • Risk of loss and title pass to you upon delivery to the address you provide.
  • Please ensure your address details are accurate. We are not responsible for delays or losses due to incorrect or incomplete addresses.

8. Returns & refunds

Please refer to our Refund Policy for full details on returns, exchanges and refunds, including deadlines, condition requirements and instructions. Your statutory rights are not affected.

9. Acceptable use

  • You agree not to misuse the site, including but not limited to: introducing viruses, scraping, interfering with security features, or attempting unauthorised access.
  • You must not use our products for any unlawful purpose.

10. Intellectual property

All content on this site—including text, graphics, logos, images and software—is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written permission.

11. Third-party links & tools

We may link to third-party sites or provide access to third-party tools. We are not responsible for their content, policies or practices. Use of third-party sites or tools is at your own risk and subject to the terms of those third parties.

12. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or products. Nothing in these Conditions limits or excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded under law.

13. Warranties & disclaimers

Except as expressly stated, the site and all content are provided “as is” and “as available”. We disclaim all implied warranties to the extent permitted by law.

14. Indemnity

You agree to indemnify and hold harmless The Cowboys Shop, its officers, employees and agents from any claims arising out of your breach of these Conditions or violation of any law or third-party rights.

15. Privacy & cookies

Your use of the site is also governed by our Privacy Policy and Cookie Policy. Please review them to understand how we collect and process your personal data.

16. Changes to these Conditions

We may update these Conditions from time to time. The version posted on this page is the current version. Continued use of the site after changes constitutes acceptance of the updated terms.

17. Governing law

These Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

18. Contact us

If you have any questions about these Conditions, please contact us at contact@the-cowboys-shop.com.